An order management system (OMS) is an integrated digital platform that automates companies to handle service orders from initial entry through product shipping.
It synchronizes order tracking across all sales channels to support comprehensive visibility into shipping tracking throughout the full journey.
An OMS assists companies manage the holistic order workflow smoothly, from the moment a shopper initiates an order to its effective delivery and necessary return.
It streamlines inventory management by delivering current information on inventory quantities and order history, enabling retailers to improve their fulfillment strategies and improve buyer experience.
An effective OMS synchronizes with other enterprise systems like ecommerce order management system platforms, inventory management systems, ERP software, and transportation carriers order management system oms to enable a streamlined order fulfillment order management system oms environment from start to finish.